Flooring FAQ Singapore | Common Questions Answered | Ezzogenics

Question 1

What types of flooring do you offer in Singapore?

Accepted Answer

We offer a comprehensive range of flooring solutions including Vinyl Flooring (SPC and LVT), Laminate Flooring (AC4 and AC5), Solid Timber Flooring (Oak, Teak, and more), and Engineered Wood Flooring. Each type has unique benefits suited for different applications and budgets.

Question 2

How long does flooring installation take?

Accepted Answer

Installation time varies depending on the area size and flooring type. Typically, a standard HDB flat (900-1000 sqft) takes 2-3 days for vinyl or laminate flooring, and 3-5 days for timber or engineered wood flooring. We provide a detailed timeline during the consultation.

Question 3

Do you provide free quotations?

Accepted Answer

Yes, we provide free, no-obligation quotations. Simply contact us via phone, email, or WhatsApp, and we will arrange a site visit to assess your requirements and provide a detailed quote.

Question 4

What areas in Singapore do you serve?

Accepted Answer

We serve all areas across Singapore, including HDB flats, condominiums, landed properties, and commercial spaces. Our team is experienced in working in various property types throughout the island.

Question 5

What is the difference between vinyl and laminate flooring?

Accepted Answer

Vinyl flooring is 100% waterproof, making it ideal for kitchens and bathrooms. It is softer underfoot and more flexible. Laminate flooring has a wood-based core, is more rigid, and typically offers a more authentic wood appearance. Laminate is not waterproof but is water-resistant and generally more affordable.

Question 6

Which flooring is best for Singapore's climate?

Accepted Answer

For Singapore's humid tropical climate, we recommend vinyl flooring (especially SPC), engineered wood flooring, or teak timber flooring. These options are more stable in high humidity and temperature fluctuations compared to solid timber flooring.

Question 7

Can I install flooring over existing tiles?

Accepted Answer

Yes, in most cases, vinyl and laminate flooring can be installed over existing tiles if the surface is level and in good condition. This saves time and cost on tile removal. Our team will assess your existing floor during the site visit.

Question 8

What is SPC vinyl flooring?

Accepted Answer

SPC (Stone Plastic Composite) vinyl flooring features a rigid core made from limestone and PVC, making it extremely durable and stable. It is 100% waterproof, scratch-resistant, and suitable for high-traffic areas. SPC is one of the most popular flooring choices in Singapore.

Question 9

Do I need to move out during installation?

Accepted Answer

For most residential projects, you do not need to move out. We work room by room to minimize disruption. However, you may need to relocate furniture temporarily. For extensive renovations, staying elsewhere for a few days may be more comfortable.

Question 10

How do I maintain my new flooring?

Accepted Answer

Maintenance varies by flooring type. Generally, regular sweeping or vacuuming and damp mopping with appropriate cleaners is sufficient. Avoid excessive water on laminate and timber floors. We provide detailed maintenance guidelines after installation to ensure your flooring stays beautiful for years.

Question 11

What preparation is needed before installation?

Accepted Answer

The subfloor must be clean, dry, and level. Remove all furniture and items from the installation area. If removing existing flooring, we can handle this as part of our service. We will provide a detailed preparation checklist before the installation date.

Question 12

Do you provide warranty for your flooring?

Accepted Answer

Yes, all our flooring products come with manufacturer warranties ranging from 15 to 30 years depending on the product. We also provide a workmanship warranty for our installation services. Warranty details are included in your quotation.

Question 13

How much does flooring cost in Singapore?

Accepted Answer

Flooring costs vary based on material type, quality, and installation complexity. Vinyl flooring starts from $3.80/sqft, laminate from $3.20/sqft, engineered wood from $6.50/sqft, and solid timber from $8.50/sqft. Contact us for a detailed quotation based on your specific requirements.

Question 14

What is included in the installation price?

Accepted Answer

Our installation price typically includes flooring materials, underlayment, skirting boards, installation labor, and post-installation cleaning. Additional services like existing floor removal, floor leveling, or special trims may incur extra charges, which will be clearly stated in the quotation.

Question 15

What payment methods do you accept?

Accepted Answer

We accept bank transfers, PayNow, cash, and credit cards. Payment terms are typically 50% deposit upon confirmation and 50% upon completion. We provide official invoices and receipts for all transactions.

Question 16

Do you offer financing options?

Accepted Answer

Yes, we can arrange financing options for larger projects. Please discuss your requirements with our team during the consultation, and we will provide suitable payment plans.

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